Privacy Policy

Privacy Policy

Effective Date: June 1, 2025
Last Updated: July 2, 2025

MyStore Online (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Service”).

By accessing or using MyStore Online, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our platform:

a. Information You Provide Directly

• Account Information: Name, email address, phone number, company name, and business details

• Billing Details: Payment information, billing address

• Store Content: Product listings, descriptions, images, pricing

• Customer Data: Information about your customers collected through your store (names, emails, addresses, order history)

b. Information Collected Automatically

• Usage Data: IP address, browser type, pages visited, actions on the platform

• Device Information: Device type, operating system, language preferences

• Cookies and Tracking Technologies: We use cookies and similar tools to enhance user experience and analyze performance

c. Information from Third Parties

• We may receive data from payment gateways, shipping providers, and other integrated services

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account

• To provide, maintain, and improve our services

• To process transactions and deliver invoices

• To provide technical support and customer service

• To send administrative notifications and updates

• To analyze usage trends and improve platform functionality

• To comply with legal obligations

• To ensure the security and integrity of our platform

3. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

• With Third-Party Service Providers: For payment processing, hosting, customer support, analytics, and integrations (e.g., shipping, marketing)

• With Your Consent: If you authorize us to share specific data with third parties

• To Comply With Laws: In response to legal requests or regulatory requirements

• In Business Transfers: If we merge, acquire, or are acquired, your information may be transferred as part of the transaction

4. Your Customers’ Data

You are responsible for the personal data of your store’s customers. We process this data on your behalf as a data processor (under GDPR) or service provider (under CCPA). You must ensure you have proper consents and legal grounds to collect and use this information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to:

• Fulfill legal or regulatory obligations

• Resolve disputes

• Enforce our Terms of Service

You may request deletion of your data at any time, subject to applicable retention laws.

6. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These include:

• SSL encryption

• Firewalls

• Role-based access controls

• Regular security audits

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. You use the Service at your own risk.

7. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict our data processing activities

• Port your data to another service provider

• Withdraw consent at any time (if processing is based on consent)

• File a complaint with a data protection authority

To exercise your rights, please contact us at: privacy@mystore.amitechco.solutions

8. Cookies & Tracking Technologies

We use cookies to:

• Keep you logged in

• Remember your preferences

• Analyze traffic and usage patterns

• Personalize content and ads

You can manage your cookie preferences through your browser settings or by using the cookie consent tool on our site.

9. International Data Transfers

If you access the Service from outside our operating country, your data may be transferred to, stored, and processed in a different jurisdiction. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children’s Privacy

Our Service is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have done so, we will take immediate steps to delete such data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If changes are significant, we will notify you via email or the platform. Continued use of the Service after such changes means you accept the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 Email: privacy@mystore.amitechco.solutions
🌐 Website: https://mystore.amitechco.solutions